The Most Abused Remote Access Tools. What IT Providers Need to Know

Businesses rely on remote access tools to streamline IT support, but cybercriminals have found ways to exploit them. The Huntress 2025 Cyber Threat Report reveals that attackers are increasingly abusing these tools to gain unauthorised access to business networks.

Are You Using One of These High-Risk Remote Access Tools?

Huntress identified the most commonly abused RMM tools in 2024

• 74.5% – ConnectWise (ScreenConnect)

• 14.6% – RDP (Remote Desktop Protocol)

• 4.7% – LogMeIn

• 4.4% – TeamViewer

• 0.7% – Atera

• 0.6% – VNC

• 0.4% – NinjaRMM

With ConnectWise (ScreenConnect) accounting for nearly three-quarters of all exploits, it’s clear that attackers are targeting commonly used IT tools. If your business uses any of these solutions, your security could be at risk.

How Are Hackers Using These Tools Against You?

Cybercriminals are exploiting RMM software to

1. Steal Credentials – Weak passwords or leaked login details allow easy access.

2. Deploy Malware & Ransomware – Attackers use RMM tools to install malicious software.

3. Move Through Networks Undetected – Once inside, they escalate access and persist.

4. Launch Supply Chain Attacks – A compromised IT provider can impact multiple clients.

   
   

What Can You Do to Stay Protected?

You can take action now to secure your business against RMM-based attacks

✔️ Enable Multi-Factor Authentication (MFA) – Even if credentials are stolen, MFA blocks unauthorised logins.

✔️ Limit Access – Only grant RMM access to essential users and devices.

✔️ Monitor & Audit Usage – Track remote access logs for unusual activity.

✔️ Keep Software Updated – Patching vulnerabilities stops attackers from exploiting outdated software.

✔️ Choose Secure RMM Solutions

At Initial IT, we use NinjaRMM, which has one of the lowest abuse rates according to Huntress.

Take Control of Your Cybersecurity

Attackers are evolving, but your business doesn’t have to be an easy target. By securing your remote access tools and working with a trusted IT provider, you can defend against these threats before they happen.

Want to ensure your business is secure? Get in touch with Initial IT today for a cybersecurity assessment.

Simplifying IT, Securing Your Business.

FAQ: Protecting Your Business from Remote Access Tool Exploits

1. Why are remote access tools being targeted by cybercriminals?

Hackers exploit remote access tools because they provide direct entry into business networks, allowing attackers to move laterally, steal data, and deploy malware without raising immediate suspicion.

2. How can I tell if my remote access tool has been compromised?

Look for unusual activity such as unexpected logins, changes to settings, or unauthorized remote sessions. Regular audits and monitoring can help detect breaches early.

3. What is the safest remote access tool to use?

No tool is completely immune, but some have lower abuse rates. According to Huntress, NinjaRMM has one of the lowest exploitation rates, making it a more secure choice.

4. How does multi-factor authentication (MFA) help?

MFA adds an extra layer of security by requiring a second form of authentication, making it much harder for attackers to gain access even if they have stolen login credentials.

5. Should I stop using remote access tools altogether?

Not necessarily. Remote access tools are essential for IT support, but they must be properly secured with strong authentication, restricted access, and continuous monitoring.

6. How can Initial IT help my business stay secure?

Initial IT provides expert cybersecurity solutions, including secure remote access management, monitoring, and proactive threat protection. We help businesses strengthen their defences against evolving cyber threats.