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                                Managed IT Support               

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SUPPORT

An IT Service Designed Around Your Needs

Your business deserves IT support that ensures everything runs seamlessly, without the headaches. From system patching and security updates to resolving technical issues, our team is dedicated to keeping your technology reliable, efficient, and stress-free. Let us handle the IT so you can focus on what you do best.

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Client Success Story

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"Initial IT has been an invaluable partner for us for over 15 years. Their professionalism and outstanding customer service have significantly enhanced our operations.

 

They are always quick to assist with any issues, and their support during our two major office moves was exceptional.

 

I highly recommend Initial IT for any organisation seeking reliable IT solutions."​​

Satish Jakhu, RLK Solicitors

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SUPPORT

Expert IT Support in Lichfield: Keeping Your Business Secure and Efficient

Staying secure in today’s digital landscape is essential, but managing system updates and patches can feel overwhelming. Regular patching is a critical part of protecting your business from vulnerabilities that could lead to costly cyber threats. It also boosts system performance and prevents the risks associated with outdated software or hardware.

At Initial IT, our Premium and Core service packages include comprehensive patch management, taking the hassle out of keeping your systems up to date. We also handle hardware updates like firmware or BIOS with precision, applying them only when necessary to balance security, stability, and performance.

With our IT support in Lichfield, you’ll gain peace of mind knowing your business is protected and running smoothly—so you can focus on growing, not troubleshooting.

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SUPPORT

Technology That Works for You

When something goes wrong, you don’t want to waste time searching for solutions. That’s where our support services come in, helping you get back to business quickly and efficiently.

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IT SUPPORT

A Smarter Way to Protect and Support Your Business

A Smarter Way to Protect and Support Your Business

Upgrade to our Enhanced IT Services package and experience proactive, all-inclusive IT security and support designed to keep your business running smoothly and securely.

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Here’s what’s included

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  • Instant Remote Support: Get expert assistance whenever you need it, minimising downtime and keeping your operations on track.

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  • Proactive Monitoring: Identify and resolve potential issues before they disrupt your business with continuous oversight of your IT systems.

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  • Regular Security Updates: Stay protected with up-to-date defences against the latest cyber threats.

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  • 24/7 Monitoring and Remediation: Your Microsoft 365 environment and all connected devices are safeguarded 24/7 for optimal performance and security.

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This comprehensive package ensures that your technology works seamlessly to support your goals. With simple, transparent pricing—billed per device, per month—you’ll always know where you stand.

Secure your business and simplify IT with our Enhanced IT Services package today!

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How We Keep Your IT Running Smoothly Behind the Scenes

At Initial IT Solutions, we do more than fix IT issues—we proactively optimise your systems to prevent problems and keep your business running smoothly.

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Our mission is simple

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To provide stress-free IT support, letting you focus on growing your business.

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Here’s how we continually improve our service to you.

Onboarding and setup

Clever Automations

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Blogs

Read Our Latest IT related Blogs

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