Initial IT delivers reliable, tailored IT support and cybersecurity services
Which maximise productivity, secure your data, and provide you with the confidence you need to run your business without worry.
Because IT should support your business, not hold it back.
As a dedicated, independent, multi-award-winning IT partner, we’ve been keeping West Midlands businesses secure and running smoothly for nearly 20 years. Something that’s reflected in our spotless 5-star rating on Google!
So whether you’re looking for IT support when you need it most, cybersecurity to defend your business from attack, managed Microsoft 365 services to max out performance, proactive IT monitoring to solve tech problems before they arise, or a guiding hand with a spot of IT consultancy, then Initial IT is here to help - without unnecessary interruptions or unexpected downtime.
Our Comprehensive Managed IT Services
Initial IT provides a truly inclusive suite of managed IT support and services, built around the needs of SMEs like yours.
Why Small Businesses Choose
Initial IT for IT Support
So how do businesses like yours benefit from working with Initial IT?
Personalised IT Support
We provide friendly IT support and consultancy that’s precision-tailored to your specific needs and goals - focusing squarely on your tech goals with no compromises.
Cyber-First Approach
Cybercriminals never sleep. That’s why cybersecurity is always firmly and seamlessly woven into all services, advice, and consultancy we provide.
Proactive Maintenance
Using leading remote monitoring tools, we keep a diligent eye on your IT, identifying and deflecting IT snags and cyber threats before they become expensive issues.
Results, Not Metrics
When we collaborate, we get results. Rather than focusing on metrics, we gauge our success on how well we help you meet - and exceed - your business IT goals.
No Jargon, Just Collaboration
We don’t like confusing jargon either. We’re always approachable, and provide clear, reliable advice and support that anyone can understand and take action on.
5-Star Reputation
In our nearly two decades of business, we’ve not received a single less-than-5-star review! Our clients can fully rely on our excellent levels of service.

Initial IT: Who Are We?
At Initial IT Solutions, we help our clients to excel in business by taking the stress out of their tech. Since 2006, we’ve been simplifying IT and cybersecurity for businesses of all kinds, protecting companies like yours from cyber threats and IT headaches.
Cybersecurity is a particular focus for us. Cyber threats are rife, with no organisation or individual off-limits for cybercriminals. That’s why at Initial IT, cybersecurity isn’t just an optional add-on. We include sturdy cybersecurity defences and controls in everything we do.
We are a multi-award-winning managed service provider based in the heart of Lichfield, providing reliable IT support, cybersecurity, and consultancy services UK-wide, while maintaining our regional focus on Birmingham and the West Midlands.
Did You Know…
60% of Small Businesses Close for Good After a Cyberattack
It’s true. 60% of small businesses who suffer a cyberattack fold within 6 months.
Because cybercrime doesn't just harm your IT. It harms productivity, it harms your revenue, it harms morale, and crucially, it harms your hard-earned reputation.
Businesses need to find their own cyber vulnerabilities before the hackers do. That’s where our free, no-obligation Cyber Clarity call comes in to help you prevent disaster.
Together, we’ll establish your biggest cybersecurity loopholes before the criminals do, leaving you with an action plan to strengthen your security today!
Are your employee passwords on the Dark Web?
The #1 way that small businesses get hacked is when criminals already know their passwords. Your Cyber Score will show you if your employee email accounts are for sale on the Dark Web. Scan your website new to see if you've been breached.
Ready to Unlock Maximum IT Productivity and Security?
If you’d like to explore any of our IT services, then we’d love to hear from you! Feel free to fill out the form to the right, give us a call on 03330 385 220, or book a no obligation call below.
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What types of IT services do you offer?We provide patch management, security monitoring, troubleshooting, remote support, and Microsoft 365 management for businesses in Lichfield.
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How do you ensure my systems stay secure?We use automated updates, proactive monitoring, and advanced security policies to safeguard your business from cyber threats.
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What’s included in the Enhanced Security Protection package?This package includes 24/7 monitoring, security updates, email protection, and security awareness training for comprehensive IT security.
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Are your IT services affordable for small businesses?Yes! Our transparent pricing and flexible packages fit the budgets of businesses in Lichfield, offering premium support at competitive rates.
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How do I get started with your services?Simply contact us to schedule a consultation. We’ll assess your needs and recommend the best IT solutions for your business.