
Case Study - Digital Transformation
Transforming a Traditional On-Premise Network to a Fully Cloud-Managed Environment
Our client, a mid-sized professional services firm, relied heavily on a traditional on-premise Active Directory (AD) network to manage their IT infrastructure. However, their ageing setup lacked flexibility, security, and scalability to support the modern workforce’s needs. They sought a solution to enable secure, seamless remote working, enhance their data security, and leverage the full potential of Microsoft 365 cloud services.
The Challenge
The client faced several challenges with their legacy setup
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Rigid Infrastructure: Limited ability for staff to work remotely due to on-premise dependency.
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Security Risks: Outdated systems that couldn’t meet modern security standards.
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Operational Complexity: Maintaining on-premise servers for AD, DHCP, and DNS was costly and resource-intensive.
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Data Access: Data stored on local servers required cumbersome VPNs for remote access.
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Communication: The existing telephony and dictation systems were outdated and lacked cloud capabilities.

The Solution
To modernise their IT environment, we implemented a comprehensive digital transformation plan:
1. Migrating to a Cloud-Managed Environment
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Transitioned from on-premise Active Directory to a fully cloud-managed identity solution using Azure AD.
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Migrated DHCP and DNS services from the AD servers to a cloud-based solution.
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Decommissioned the on-premise servers, eliminating the need for costly maintenance.
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2. Strengthening Microsoft 365 Security
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Implemented Conditional Access Policies to ensure secure access based on user and device context.
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Deployed Microsoft Intune to manage devices and enforce compliance policies.
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Configured Windows Autopilot for streamlined device provisioning and setup.
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3. Enhancing Data Management
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Migrated all on-premise data to SharePoint Online, enabling secure, centralised, and accessible file storage.
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Trained staff on accessing and managing data in SharePoint to maximise productivity and collaboration.
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4. Enabling Seamless Remote Work
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Migrated all users to be fully cloud-managed, allowing staff to work securely from anywhere.
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Rolled out Microsoft Teams for telephony, replacing their traditional phone system with a modern, unified communications platform.
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5. Modernising Dictation Services
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Replaced the legacy on-premise dictation system with a fully cloud-managed dictation solution, improving accessibility and integration with workflows.
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6. Managing Client Devices with Intune
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Enrolled all client devices into Microsoft Intune, enabling centralised device management, remote configuration, and enhanced security.
The Results
The digital transformation delivered remarkable benefits:
Operational Efficiency
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Decommissioning on-premise servers reduced infrastructure costs and maintenance.
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Cloud-based services enabled staff to work securely and productively from anywhere.
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Enhanced Security
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Conditional Access and Intune enforced modern security standards, protecting against unauthorised access and data breaches.
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Streamlined Communication and Collaboration
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Microsoft Teams unified telephony, messaging, and collaboration tools, significantly improving internal and external communication.
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Scalability and Flexibility
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The cloud-managed environment easily scaled to meet the client’s evolving needs without additional hardware investments.
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Improved User Experience
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Simplified access to files and tools through SharePoint and Teams empowered staff to focus on their core responsibilities.
Results
This comprehensive transformation not only modernised the client’s IT infrastructure but also positioned their business for future growth.
By leveraging Microsoft’s cloud technologies, we created a secure, flexible, and cost-efficient environment where staff could work effectively from anywhere, ensuring the client stays competitive in today’s digital landscape.
